Terms of Use

1. These Terms and who we are

Port Hopper World (the “game”) is a free online game operated by Cruise Crawler LLC, a Florida limited liability company (“Cruise Crawler”, “we”, “us”). These Terms of Use are an agreement between you and Cruise Crawler. They cover the game, the public pages on this website, duck tags and invite links, and the emails and notifications the game sends.

By creating an account, ticking the box that says you agree, or using the game, you agree to these Terms, to the Championship Rules and to how we handle your information as described in the Privacy Policy. If you do not agree, please do not use the game.

2. Who can play

• You must be at least 18 years old, and old enough to form a binding contract where you live.
• You may hold one account. Each account is for one person and may not be shared, sold or transferred.
• You may not play while your account is suspended, and we may refuse an account to anyone whose account we previously closed for breaking these Terms.
• The game is run from the United States. You may only use it where doing so is lawful, and you are responsible for following the laws that apply to you.

The game is for adults. We do not knowingly allow anyone under 18 to create an account, and we delete accounts we learn belong to someone under 18. If a child finds a duck, a parent or guardian can log the find on their own account.

3. Your account

You sign in with a one-time code sent to your email address, so anyone who can read your email can open your account. Keep your email account secure, give us an address that belongs to you, and tell us if you think someone else has used your account. You are responsible for what happens under your account.

Your display name is public. It must not be offensive, must not impersonate another person or business, and must not include private information such as a full name, phone number or address. We may change a display name that breaks these rules.

You can delete your account at any time from the Me tab in the game, under “Your data”. Deleting is permanent: see Ending and suspension.

4. A free game with fictional items

The game is free. Nothing in it can be bought, and asking for a quote or booking travel with Cruise Crawler never improves your score, rank or chances in the game. A small number of Season Points can come from the optional real-world duck activity described below, which involves being on a cruise. Those points are capped each day, and they are left out of any championship that offers a real-world prize, as the Championship Rules explain.

Travel Coins, Explorer XP, Season Points, prestige, passport stamps, souvenirs, ships, upgrades, badges, titles and ducks (together, “game items”) are fictional. They have no cash value. They are not property, currency, points in a loyalty programme, or credit toward any cruise or other product. They cannot be sold, bought, traded, transferred, gifted outside the game or exchanged for money, travel or anything else of value.

We give you a personal, limited, revocable permission to use game items inside the game. We may change how they are earned or used, rebalance or reset them, correct amounts awarded in error, and remove them from accounts that break these Terms. We are not liable for game items lost when the game changes, is interrupted or ends, or when an account is closed.

Some parts of the game involve luck, for example whether a duck turns up at sea. These are for entertainment only. There is no charge to take part and nothing of monetary value to win, so no part of the game is a lottery, gambling or a paid contest. Where a game has an entry fee or a pot, such as the Daily Pot, it is paid and won in Travel Coins only, which cannot be bought and have no cash value.

5. Championships and rewards

Championships are governed by the Championship Rules, which form part of these Terms. Championships currently award digital rewards only. If we ever offer a real-world prize, it will have its own published official rules before it opens.

6. Fair play and acceptable use

You agree not to:

• use bots, scripts, macros, modified software or any other automation to play, or let someone else play on your account;
• create or use more than one account, or use email aliases or other people to gain rewards you would not earn alone;
• exploit bugs, tamper with scores or requests, or try to get around limits, cooldowns or daily caps;
• collude with others to manipulate rankings, recruits, duck finds or any other reward;
• harass, threaten, demean or impersonate anyone, or post content that is hateful, sexual, violent, unlawful or misleading;
• post another person’s private information, or advertising, spam or links meant to mislead;
• probe, overload, scrape or attack the game, or access accounts or data that are not yours;
• copy, resell or build a competing product from the game, or use it for any commercial purpose;
• use the game to break any law or anyone’s rights.

If you find a bug or a security problem, please tell us through the contact form instead of using it.

7. Things you post

You can add content to the game, including a display name, a profile title and bio, cruises in your trip log, the sailings you list for your ducks and their ports of call, notes on ducks you find, messages on sailing and crew noticeboards, a crew name and motto, and reports about other players (“your content”). You keep any rights you have in your content.

You give Cruise Crawler a worldwide, royalty-free, non-exclusive licence to host, store, display, reproduce and adapt your content as needed to run, show and promote the game, and to let our service providers do so for us, for as long as the content is in the game. When you delete content or your account we stop displaying it, although copies may remain in backups for a short time and in content other people have already shared.

You promise that your content is yours to share, is accurate where it states facts (for example, a cruise you say you are taking), and does not break these Terms or the law. We do not review everything that is posted and are not responsible for what players post. We may remove or hide any content, and you can report a profile from inside the game.

If you believe something in the game infringes your copyright or other rights, send us the details through the contact form: what the work is, where it appears in the game, and how to reach you. For a copyright complaint, also include your signature (typing your full name is enough), a statement that you believe in good faith that the use is not authorised by the owner or the law, and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or are authorised to act for them. We will look into it and remove content where appropriate. A player whose content is removed may send us a counter-notice explaining why it should be restored. We suspend or close the accounts of players who repeatedly infringe other people’s rights.

8. Profiles, following, invites and sharing

The game is social. Other players can see your display name, level, ship, scores, badges and duck collection, and can follow you. Your profile is visible to signed-in players unless you make it private in the Me tab. You can block or report any player. The Privacy Policy sets out exactly what is public.

You may earn game items when someone joins through your invite link or a duck tag and goes on to play. Only invite people you know or who have asked, do not send spam, and if you post an invite link publicly, be honest that you receive an in-game bonus when people join. Rewards are not given for accounts that appear to belong to the same person.

When you share to a social network, that network’s own terms and privacy policy apply to what you post there. We are not responsible for other websites or services, even when the game links to them.

9. Cruise ducks and duck tags in the real world

The game lets you print a tag with a QR code for a duck you have collected, attach it to a real toy duck, and hide it on a real cruise for someone to find. Hiding ducks on cruise ships is a tradition among cruise passengers. It is not organised, approved or supervised by any cruise line or by Cruise Crawler, and taking part is entirely your choice and at your own risk.

If you take part, you agree to:

• follow the rules of your cruise line, ship, port and crew at all times, and stop if a crew member asks you to;
• hide ducks only in public areas where passengers are allowed, where they can be reached safely without climbing or leaning;
• keep ducks out of pools, hot tubs, shops, food service areas, plants and soil, lifesaving and safety equipment, stairways and railings, crew areas, other people’s cabins, and anywhere they could fall overboard or become litter;
• never put personal details such as your cabin number, full name or phone number on a duck or tag;
• supervise any children who join in, and be considerate of other guests and crew.

Cruise lines may limit or ban duck hiding and may remove ducks. A duck you hide may be lost, thrown away or kept by whoever finds it, and we cannot return it, replace it or tell you where it is. Listing a sailing in the game does not mean any duck is really on that ship, and we do not check what players list. A duck tag opens a public page showing the owner’s display name and that duck’s journey, including the sailings it has been listed on: anyone who has the tag can open it. Listing a sailing therefore tells anyone who finds your duck that you may be travelling on those dates. Do not list a sailing if you would rather keep that private.

You understand that moving around a ship to hide or look for ducks carries the ordinary risks of being on board, and you accept those risks for yourself and for any children in your care. To the fullest extent the law allows, Cruise Crawler is not responsible for, and you release Cruise Crawler from, any claim for injury, loss, damage, fines or removal from a ship that results from hiding or looking for ducks. This does not apply to harm caused by our own fault.

Sailing pages. Roll calls and sailing noticeboards are filled in by players. We do not check that anyone on a roll call is really booked, except where a “Verified” mark shows that our team has confirmed it. Do not post your cabin number, phone number or other personal details, and take the same care meeting people from a noticeboard as you would with anyone you first met online. A Verified Sailor mark is optional, is free, and never changes championship points.

Golden ducks. From time to time Cruise Crawler may hide an official golden duck on a listed sailing. The Championship Rules explain how one is claimed and what it is worth.

10. Real ships and ports, simulated voyages

The game uses the names of real ports, cruise lines and ships only to identify them. Those names and any related marks belong to their owners. The game is independent. It is not affiliated with, sponsored by or endorsed by any cruise line, port or tourism body.

Voyages in the game are simulated. Routes, sailing times, ship details and port information are simplified or fictional gameplay values, are not travel advice, and do not show real itineraries, prices, schedules or availability. Always confirm real travel details, entry requirements and health and safety information with the cruise line, official sources or your travel advisor.

11. Travel quotes and bookings

You can ask for a real cruise quote from inside the game. A request is not a booking and does not commit you to anything. It is passed to a Cruise Crawler travel advisor, who will contact you using the details you gave.

Any travel you book is a separate arrangement. It is covered by the terms you are given at the time of booking and by the terms of the cruise line or other supplier that provides the travel, not by these Terms. Asking for a quote, booking, or not booking never changes your score, rank or rewards in the game.

12. Emails and notifications

We send the emails needed to run your account, such as sign-in codes. Game alerts (for example, when one of your ducks is found) are on when you join, and you can switch any of them off in the Me tab or with the link in each email. We send cruise deals and travel offers only if you opt in, and every such email has an unsubscribe link. Phone notifications are sent only if you turn them on, and you can turn them off in the game or in your phone’s settings.

You agree that we may give you notices about the game and these Terms electronically, by email to the address on your account or by a message in the game, and that electronic notices have the same effect as notices on paper.

13. Our content

The game, including its software, artwork, text, maps, duck designs and the Port Hopper World and Cruise Crawler names, belongs to Cruise Crawler or its licensors and is protected by law. We give you a personal, non-exclusive, non-transferable, revocable permission to play the game for your own enjoyment. You may share screenshots and the share images the game creates for personal, non-commercial use. Everything else requires our written permission. If you send us ideas or feedback, we may use them without owing you anything.

14. Changes to the game

The game is still developing. We may add, change or remove features, scoring, rewards and content, limit how much anyone can play, and pause or close the game or any part of it, at any time. Where a change is significant we will try to tell you in the game beforehand.

15. Ending and suspension

You can stop playing at any time and can delete your account from the Me tab. Deleting your account permanently removes your progress, game items, duck tags and profile. It cannot be undone, and printed duck tags will stop working.

We may warn you, remove content, remove scores or rewards, hold or withdraw a championship result, or suspend or close your account if we reasonably believe you have broken these Terms or the Championship Rules, if we need to protect other players or the game, or if the law requires it. If you think we made a mistake, write to us through the contact form and a person will review it.

The sections of these Terms that by their nature should continue after your account ends will do so, including those on game items, your content, disclaimers, limits on liability and disputes.

16. No warranties

The game is provided “as is” and “as available”. To the fullest extent the law allows, Cruise Crawler gives no warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise that the game will be uninterrupted, secure or free of errors, that scores or progress will never be lost, or that information in the game about ships, ports or travel is complete or correct.

17. Limits on our liability

To the fullest extent the law allows, Cruise Crawler and its owners, staff and suppliers are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of data, profits, goodwill or game items, arising from or related to the game or these Terms, however caused and even if we were told the loss was possible.

To the fullest extent the law allows, our total liability for all claims arising from or related to the game or these Terms is limited to 100 US dollars. The game is free, and this limit reflects that.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud or for death or personal injury caused by negligence, or takes away rights you have as a consumer under the law of the place where you live. Some places do not allow some of these limits, so parts of this section may not apply to you.

If you live in New Jersey, the sections of these Terms headed “No warranties”, “Limits on our liability” and “If your actions cause us loss” apply only as far as New Jersey law permits. They do not limit our liability for our own negligence, recklessness or intentional misconduct, do not limit damages or rights that New Jersey statutes give consumers, and do not require you to cover losses caused by our own fault.

18. If your actions cause us loss

To the extent the law allows, you agree to cover Cruise Crawler for reasonable losses and costs (including reasonable legal fees) arising from a claim by someone else that results from your content, your breach of these Terms or the law, or your activities with real ducks and duck tags. This does not apply to the extent the loss was caused by our own fault.

19. Governing law and disputes

Most concerns can be sorted out quickly by talking to us. Before starting any formal claim, you agree to contact us through the contact form and give us 30 days to try to resolve it, and we will do the same for you using the email address on your account. Any time limit for bringing the claim is paused during those 30 days.

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of laws rules. Subject to the next paragraph, any claim that is not resolved informally must be brought in the state or federal courts located in that state, and you and Cruise Crawler agree to the jurisdiction of those courts.

If you are a consumer living outside the United States, you keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts of that country. Either of us may also use a small claims court that has jurisdiction.

20. Changes to these Terms

We may update these Terms as the game changes or the law requires. The date and version at the top show the latest update. When we publish a new version, the game shows you the updated documents the next time you sign in and asks you to agree before you carry on playing, and we keep a record of the version you accepted. Small corrections that do not affect your rights, such as fixing a typing error, may be made without asking again. If you do not agree to an update, do not accept it. From the same screen you can sign out, download your data or delete your account. An update never applies to a dispute that began before it took effect.

21. General

• These Terms, the Championship Rules and the Privacy Policy are the whole agreement between you and Cruise Crawler about the game.
• If a court finds part of these Terms unenforceable, the rest still applies.
• If we do not enforce a part of these Terms, we have not given up the right to enforce it later.
• You may not transfer your rights under these Terms. We may transfer ours to a business that takes over the game.
• We are not responsible for delays or failures caused by events outside our reasonable control.
• These Terms do not give rights to anyone except you and Cruise Crawler.
• These Terms are written in English, and the English version applies if a translation differs.

22. Notice for California residents

Under California Civil Code section 1789.3, California residents are entitled to the following consumer rights notice. The game is provided by Cruise Crawler LLC, 8051 N. Tamiami Trail, Ste E6, Sarasota, FL 34243, telephone (813) 441-3966, and there is no charge to use it. To make a complaint or ask for more information about the game, contact us as set out below. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

23. Contact us

Questions about these Terms, or a problem with the game or another player? Use the contact form, which goes straight to the Cruise Crawler team, or email info@cruisecrawler.com, or call (813) 441-3966. We answer within 30 days, and usually much sooner.

Postal address: Cruise Crawler LLC, 8051 N. Tamiami Trail, Ste E6, Sarasota, FL 34243.